What qualifies
Damage, defects, or an item missing from your delivered order may qualify for review.
Order Support
Returns &
order issues.
Our merchandise sales are final. If something arrives damaged, defective, or missing, this is where to start.
Report within
3 DAYS
of delivery for damaged, defective, or missing-item claims.
What to send
Your order number plus clear photos of the affected product and the shipping packaging.
What happens next
After review, we may issue a replacement. For qualifying convention-event purchases, we may refund the item cost only.
The policy
All merchandise sales are final.
Orders placed with KitsuneCorners are non-refundable and not eligible for general return or exchange. The exception is qualifying damaged, defective, or missing-item cases described above.
Shipping charges, customs fees, duties, and import taxes are not reimbursable.
Need to report an issue?
Email support@kitsunecorners.com within 3 days of delivery, or use the contact form.
Contact support → View shipping details