FAQ
1. I just made an order, how long until it gets shipped?
Unless there is a delay or hold on the product your order will be shipped out on the following Tuesday or Friday.
2. What is the return policy?
All sales are final. Exceptions to damaged or missing products.
3. What is your shipping carrier?
All orders are shipped through USPS.
4. Will I receive tracking for my order?
Yes all U.S. orders come with tracking.
5. What are my shipping options?
We will ship express ground shipping both in US and international.
6. I never got my product or it arrived damaged, what do I do?
We ensure that all products sold are thoroughly inspected prior to shipment for damage and well packaged to prevent damage during shipping. However if you never receive your items or it ends up damaged during shipping please contact us at kitsunecorners@gmail.com for support.
7. What does subscribing to the Newsletter get me?
We will email you when we have new products in stock or sales on existing products.
8. Why should I create an account?
Creating an account will make it easier for you to make future orders, as well as make it easier to receive tracking information or support on your orders.
9. Regarding International Orders:
Please be aware that all international orders cannot be guaranteed on delivery times due to the change in hands after the product arrives in your country and is given to your countries shipping service.
10. Pre-Order Items/Signature Items:
Any item that is a pre-order or contains a custom signed item from one of our partners will ship a few weeks after purchase. We will usually run an order period of a few weeks before sending the items off to our partners for handwritten signatures. Once they are returned to us we will ship them to you!
11. Holiday Delays:
While we try always adhear to our regular shipping schedule we also take some time off for the holidays for our staff. We will try to include any dates that shipments will be delayed here.
For 2024
The week of December 2nd
The week of December 23rd.